Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 27820
VM0027820Membermember27820@example.test · +601110027820 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
120
Current loyalty balance
Lifetime Spend
RM 150
Across 3 visits
Total Visits
3
Since 2026-07-25
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
120 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 9
Outlet purchase
2026-08-18 · Member activity · RM 49.50
App session
2026-08-06 · OPLUMO Outlet 9
Points credited
2026-07-25 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 9
Outlet purchase
2026-07-01 · Member activity · RM 62.70
Points credited
2026-06-19 · OPLUMO Outlet 9
Outlet purchase
2026-06-07 · Member activity · RM 69.30