Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 27817
VM0027817Goldmember27817@example.test · +601110027817 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
2,507
Current loyalty balance
Lifetime Spend
RM 3,135
Across 18 visits
Total Visits
18
Since 2025-12-02
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,507 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 6
Outlet purchase
2026-09-22 · Member activity · RM 119.25
App session
2026-09-10 · OPLUMO Outlet 6
Points credited
2026-08-29 · Member activity · RM 135.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 6
Outlet purchase
2026-08-05 · Member activity · RM 151.05
Points credited
2026-07-24 · OPLUMO Outlet 6
Outlet purchase
2026-07-12 · Member activity · RM 166.95