Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02779
VM0002779Silvermember2779@example.test · +601110002779 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
1,346
Current loyalty balance
Lifetime Spend
RM 1,683
Across 43 visits
Total Visits
43
Since 2024-06-02
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,346 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 9
Outlet purchase
2026-06-16 · Member activity · RM 38.25
App session
2026-06-04 · OPLUMO Outlet 9
Points credited
2026-05-23 · Member activity · RM 43.35
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 9
Outlet purchase
2026-04-29 · Member activity · RM 48.45
Points credited
2026-04-17 · OPLUMO Outlet 9
Outlet purchase
2026-04-05 · Member activity · RM 53.55