Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27789
VM0027789Silvermember27789@example.test · +601110027789 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,309
Current loyalty balance
Lifetime Spend
RM 1,637
Across 41 visits
Total Visits
41
Since 2024-05-14
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,309 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 12
Outlet purchase
2026-04-22 · Member activity · RM 30.00
App session
2026-04-10 · OPLUMO Outlet 12
Points credited
2026-03-29 · Member activity · RM 34.00
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 12
Outlet purchase
2026-03-05 · Member activity · RM 38.00
Points credited
2026-02-21 · OPLUMO Outlet 12
Outlet purchase
2026-02-09 · Member activity · RM 42.00