Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 27781
VM0027781Membermember27781@example.test · +601110027781 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
70
Current loyalty balance
Lifetime Spend
RM 88
Across 2 visits
Total Visits
2
Since 2026-04-17
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
157d
2026-05-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
70 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 4
Outlet purchase
2026-04-23 · Member activity · RM 41.25
App session
2026-04-11 · OPLUMO Outlet 4
Points credited
2026-03-30 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 4
Outlet purchase
2026-03-06 · Member activity · RM 52.25
Points credited
2026-02-22 · OPLUMO Outlet 4
Outlet purchase
2026-02-10 · Member activity · RM 57.75