Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02778
VM0002778Goldmember2778@example.test · +601110002778 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,290
Current loyalty balance
Lifetime Spend
RM 4,113
Across 34 visits
Total Visits
34
Since 2024-09-02
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,290 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 8
Outlet purchase
2026-04-07 · Member activity · RM 80.25
App session
2026-03-26 · OPLUMO Outlet 8
Points credited
2026-03-14 · Member activity · RM 90.95
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 8
Outlet purchase
2026-02-18 · Member activity · RM 101.65
Points credited
2026-02-06 · OPLUMO Outlet 8
Outlet purchase
2026-01-25 · Member activity · RM 112.35