Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 27773
VM0027773Silvermember27773@example.test · +601110027773 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,812
Current loyalty balance
Lifetime Spend
RM 2,265
Across 14 visits
Total Visits
14
Since 2026-02-06
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,812 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 13
Outlet purchase
2026-09-16 · Member activity · RM 107.25
App session
2026-09-04 · OPLUMO Outlet 13
Points credited
2026-08-23 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 13
Outlet purchase
2026-07-30 · Member activity · RM 135.85
Points credited
2026-07-18 · OPLUMO Outlet 13
Outlet purchase
2026-07-06 · Member activity · RM 150.15