Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02776
VM0002776Silvermember2776@example.test · +601110002776 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
1,236
Current loyalty balance
Lifetime Spend
RM 1,545
Across 11 visits
Total Visits
11
Since 2026-03-10
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,236 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 6
Outlet purchase
2026-08-25 · Member activity · RM 99.00
App session
2026-08-13 · OPLUMO Outlet 6
Points credited
2026-08-01 · Member activity · RM 112.20
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 6
Outlet purchase
2026-07-08 · Member activity · RM 125.40
Points credited
2026-06-26 · OPLUMO Outlet 6
Outlet purchase
2026-06-14 · Member activity · RM 138.60