Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 27759
VM0027759Silvermember27759@example.test · +601110027759 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,603
Current loyalty balance
Lifetime Spend
RM 2,005
Across 19 visits
Total Visits
19
Since 2025-10-16
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,603 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 16
Outlet purchase
2026-08-24 · Member activity · RM 103.50
App session
2026-08-12 · OPLUMO Outlet 16
Points credited
2026-07-31 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 16
Outlet purchase
2026-07-07 · Member activity · RM 131.10
Points credited
2026-06-25 · OPLUMO Outlet 16
Outlet purchase
2026-06-13 · Member activity · RM 144.90