Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 27752
VM0027752Silvermember27752@example.test · +601110027752 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,063
Current loyalty balance
Lifetime Spend
RM 2,579
Across 28 visits
Total Visits
28
Since 2025-05-05
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,063 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 9
Outlet purchase
2026-08-22 · Member activity · RM 61.50
App session
2026-08-10 · OPLUMO Outlet 9
Points credited
2026-07-29 · Member activity · RM 69.70
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 9
Outlet purchase
2026-07-05 · Member activity · RM 77.90
Points credited
2026-06-23 · OPLUMO Outlet 9
Outlet purchase
2026-06-11 · Member activity · RM 86.10