Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 27746
VM0027746Silvermember27746@example.test · +601110027746 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,943
Current loyalty balance
Lifetime Spend
RM 2,430
Across 45 visits
Total Visits
45
Since 2024-07-06
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,943 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 3
Outlet purchase
2026-08-25 · Member activity · RM 43.50
App session
2026-08-13 · OPLUMO Outlet 3
Points credited
2026-08-01 · Member activity · RM 49.30
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 55.10
Points credited
2026-06-26 · OPLUMO Outlet 3
Outlet purchase
2026-06-14 · Member activity · RM 60.90