Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02772
VM0002772Platinummember2772@example.test · +601110002772 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,157
Current loyalty balance
Lifetime Spend
RM 7,696
Across 44 visits
Total Visits
44
Since 2024-07-15
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,157 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 2
Outlet purchase
2026-08-16 · Member activity · RM 105.75
App session
2026-08-04 · OPLUMO Outlet 2
Points credited
2026-07-23 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 2
Outlet purchase
2026-06-29 · Member activity · RM 133.95
Points credited
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 148.05