Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 27716
VM0027716Silvermember27716@example.test · +601110027716 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,114
Current loyalty balance
Lifetime Spend
RM 1,393
Across 24 visits
Total Visits
24
Since 2025-08-18
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,114 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 7
Outlet purchase
2026-09-24 · Member activity · RM 48.75
App session
2026-09-12 · OPLUMO Outlet 7
Points credited
2026-08-31 · Member activity · RM 55.25
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 7
Outlet purchase
2026-08-07 · Member activity · RM 61.75
Points credited
2026-07-26 · OPLUMO Outlet 7
Outlet purchase
2026-07-14 · Member activity · RM 68.25