Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02770
VM0002770Membermember2770@example.test · +601110002770 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
601
Current loyalty balance
Lifetime Spend
RM 752
Across 18 visits
Total Visits
18
Since 2025-12-02
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
601 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 17
Outlet purchase
2026-09-22 · Member activity · RM 41.25
App session
2026-09-10 · OPLUMO Outlet 17
Points credited
2026-08-29 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 17
Outlet purchase
2026-08-05 · Member activity · RM 52.25
Points credited
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 57.75