Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 27692
VM0027692Silvermember27692@example.test · +601110027692 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,198
Current loyalty balance
Lifetime Spend
RM 1,498
Across 10 visits
Total Visits
10
Since 2026-04-30
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,198 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 17
Outlet purchase
2026-09-27 · Member activity · RM 92.25
App session
2026-09-15 · OPLUMO Outlet 17
Points credited
2026-09-03 · Member activity · RM 104.55
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 17
Outlet purchase
2026-08-10 · Member activity · RM 116.85
Points credited
2026-07-29 · OPLUMO Outlet 17
Outlet purchase
2026-07-17 · Member activity · RM 129.15