Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02768
VM0002768Goldmember2768@example.test · +601110002768 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
4,075
Current loyalty balance
Lifetime Spend
RM 5,095
Across 36 visits
Total Visits
36
Since 2025-01-11
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,075 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 15
Outlet purchase
2026-09-21 · Member activity · RM 127.50
App session
2026-09-09 · OPLUMO Outlet 15
Points credited
2026-08-28 · Member activity · RM 144.50
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 15
Outlet purchase
2026-08-04 · Member activity · RM 161.50
Points credited
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 178.50