Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27670
VM0027670Goldmember27670@example.test · +601110027670 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
2,546
Current loyalty balance
Lifetime Spend
RM 3,183
Across 34 visits
Total Visits
34
Since 2024-11-01
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,546 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 81.75
App session
2026-05-25 · OPLUMO Outlet 12
Points credited
2026-05-13 · Member activity · RM 92.65
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 12
Outlet purchase
2026-04-19 · Member activity · RM 103.55
Points credited
2026-04-07 · OPLUMO Outlet 12
Outlet purchase
2026-03-26 · Member activity · RM 114.45