Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 27668
VM0027668Membermember27668@example.test · +601110027668 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
806
Current loyalty balance
Lifetime Spend
RM 1,008
Across 28 visits
Total Visits
28
Since 2025-02-05
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
806 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 10
Outlet purchase
2026-05-25 · Member activity · RM 28.50
App session
2026-05-13 · OPLUMO Outlet 10
Points credited
2026-05-01 · Member activity · RM 32.30
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 10
Outlet purchase
2026-04-07 · Member activity · RM 36.10
Points credited
2026-03-26 · OPLUMO Outlet 10
Outlet purchase
2026-03-14 · Member activity · RM 39.90