Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27660
VM0027660Membermember27660@example.test · +601110027660 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
242
Current loyalty balance
Lifetime Spend
RM 303
Across 2 visits
Total Visits
2
Since 2026-05-10
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
242 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 2
Outlet purchase
2026-05-16 · Member activity · RM 120.00
App session
2026-05-04 · OPLUMO Outlet 2
Points credited
2026-04-22 · Member activity · RM 136.00
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 2
Outlet purchase
2026-03-29 · Member activity · RM 152.00
Points credited
2026-03-17 · OPLUMO Outlet 2
Outlet purchase
2026-03-05 · Member activity · RM 168.00