Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02766
VM0002766Silvermember2766@example.test · +601110002766 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,768
Current loyalty balance
Lifetime Spend
RM 2,211
Across 16 visits
Total Visits
16
Since 2025-12-12
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,768 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 13
Outlet purchase
2026-08-27 · Member activity · RM 90.75
App session
2026-08-15 · OPLUMO Outlet 13
Points credited
2026-08-03 · Member activity · RM 102.85
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 13
Outlet purchase
2026-07-10 · Member activity · RM 114.95
Points credited
2026-06-28 · OPLUMO Outlet 13
Outlet purchase
2026-06-16 · Member activity · RM 127.05