Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27654
VM0027654Silvermember27654@example.test · +601110027654 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,994
Current loyalty balance
Lifetime Spend
RM 2,494
Across 33 visits
Total Visits
33
Since 2024-11-14
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,994 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 13
Outlet purchase
2026-06-01 · Member activity · RM 62.25
App session
2026-05-20 · OPLUMO Outlet 13
Points credited
2026-05-08 · Member activity · RM 70.55
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 13
Outlet purchase
2026-04-14 · Member activity · RM 78.85
Points credited
2026-04-02 · OPLUMO Outlet 13
Outlet purchase
2026-03-21 · Member activity · RM 87.15