Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 27639
VM0027639Silvermember27639@example.test · +601110027639 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,083
Current loyalty balance
Lifetime Spend
RM 1,354
Across 7 visits
Total Visits
7
Since 2026-06-09
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 15
Outlet purchase
2026-09-13 · Member activity · RM 123.75
App session
2026-09-01 · OPLUMO Outlet 15
Points credited
2026-08-20 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 15
Outlet purchase
2026-07-27 · Member activity · RM 156.75
Points credited
2026-07-15 · OPLUMO Outlet 15
Outlet purchase
2026-07-03 · Member activity · RM 173.25