Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27636
VM0027636Silvermember27636@example.test · +601110027636 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,119
Current loyalty balance
Lifetime Spend
RM 2,649
Across 39 visits
Total Visits
39
Since 2024-10-20
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,119 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 12
Outlet purchase
2026-08-23 · Member activity · RM 64.50
App session
2026-08-11 · OPLUMO Outlet 12
Points credited
2026-07-30 · Member activity · RM 73.10
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 12
Outlet purchase
2026-07-06 · Member activity · RM 81.70
Points credited
2026-06-24 · OPLUMO Outlet 12
Outlet purchase
2026-06-12 · Member activity · RM 90.30