Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 27629
VM0027629Membermember27629@example.test · +601110027629 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
822
Current loyalty balance
Lifetime Spend
RM 1,029
Across 10 visits
Total Visits
10
Since 2026-03-18
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
822 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 5
Outlet purchase
2026-08-15 · Member activity · RM 101.25
App session
2026-08-03 · OPLUMO Outlet 5
Points credited
2026-07-22 · Member activity · RM 114.75
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 128.25
Points credited
2026-06-16 · OPLUMO Outlet 5
Outlet purchase
2026-06-04 · Member activity · RM 141.75