Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27622
VM0027622Membermember27622@example.test · +601110027622 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted Out
Points Balance
217
Current loyalty balance
Lifetime Spend
RM 271
Across 10 visits
Total Visits
10
Since 2026-04-27
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
217 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 15
Outlet purchase
2026-09-24 · Member activity · RM 20.25
App session
2026-09-12 · OPLUMO Outlet 15
Points credited
2026-08-31 · Member activity · RM 22.95
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 15
Outlet purchase
2026-08-07 · Member activity · RM 25.65
Points credited
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 28.35