Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27618
VM0027618Membermember27618@example.test · +601110027618 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
494
Current loyalty balance
Lifetime Spend
RM 619
Across 10 visits
Total Visits
10
Since 2026-04-26
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
494 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 11
Outlet purchase
2026-09-23 · Member activity · RM 42.00
App session
2026-09-11 · OPLUMO Outlet 11
Points credited
2026-08-30 · Member activity · RM 47.60
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 11
Outlet purchase
2026-08-06 · Member activity · RM 53.20
Points credited
2026-07-25 · OPLUMO Outlet 11
Outlet purchase
2026-07-13 · Member activity · RM 58.80