Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02761
VM0002761Goldmember2761@example.test · +601110002761 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
4,247
Current loyalty balance
Lifetime Spend
RM 5,309
Across 27 visits
Total Visits
27
Since 2025-01-03
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,247 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 8
Outlet purchase
2026-04-04 · Member activity · RM 131.25
App session
2026-03-23 · OPLUMO Outlet 8
Points credited
2026-03-11 · Member activity · RM 148.75
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 8
Outlet purchase
2026-02-15 · Member activity · RM 166.25
Points credited
2026-02-03 · OPLUMO Outlet 8
Outlet purchase
2026-01-22 · Member activity · RM 183.75