Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27600
VM0027600Silvermember27600@example.test · +601110027600 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,119
Current loyalty balance
Lifetime Spend
RM 1,399
Across 16 visits
Total Visits
16
Since 2026-01-10
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,119 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 10
Outlet purchase
2026-09-25 · Member activity · RM 76.50
App session
2026-09-13 · OPLUMO Outlet 10
Points credited
2026-09-01 · Member activity · RM 86.70
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 10
Outlet purchase
2026-08-08 · Member activity · RM 96.90
Points credited
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 107.10