Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02760
VM0002760Membermember2760@example.test · +601110002760 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted Out
Points Balance
396
Current loyalty balance
Lifetime Spend
RM 496
Across 10 visits
Total Visits
10
Since 2026-01-22
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
396 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 7
Outlet purchase
2026-06-21 · Member activity · RM 39.00
App session
2026-06-09 · OPLUMO Outlet 7
Points credited
2026-05-28 · Member activity · RM 44.20
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 7
Outlet purchase
2026-05-04 · Member activity · RM 49.40
Points credited
2026-04-22 · OPLUMO Outlet 7
Outlet purchase
2026-04-10 · Member activity · RM 54.60