Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27573
VM0027573Silvermember27573@example.test · +601110027573 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,297
Current loyalty balance
Lifetime Spend
RM 1,622
Across 40 visits
Total Visits
40
Since 2024-06-13
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
146d
2026-05-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,297 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 17
Outlet purchase
2026-05-04 · Member activity · RM 35.25
App session
2026-04-22 · OPLUMO Outlet 17
Points credited
2026-04-10 · Member activity · RM 39.95
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 17
Outlet purchase
2026-03-17 · Member activity · RM 44.65
Points credited
2026-03-05 · OPLUMO Outlet 17
Outlet purchase
2026-02-21 · Member activity · RM 49.35