Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 27550
VM0027550Silvermember27550@example.test · +601110027550 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,606
Current loyalty balance
Lifetime Spend
RM 2,008
Across 32 visits
Total Visits
32
Since 2025-03-05
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,606 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 11
Outlet purchase
2026-09-02 · Member activity · RM 38.25
App session
2026-08-21 · OPLUMO Outlet 11
Points credited
2026-08-09 · Member activity · RM 43.35
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 11
Outlet purchase
2026-07-16 · Member activity · RM 48.45
Points credited
2026-07-04 · OPLUMO Outlet 11
Outlet purchase
2026-06-22 · Member activity · RM 53.55