Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 27544
VM0027544Silvermember27544@example.test · +601110027544 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
1,078
Current loyalty balance
Lifetime Spend
RM 1,348
Across 11 visits
Total Visits
11
Since 2026-03-01
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,078 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 5
Outlet purchase
2026-08-16 · Member activity · RM 103.50
App session
2026-08-04 · OPLUMO Outlet 5
Points credited
2026-07-23 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 5
Outlet purchase
2026-06-29 · Member activity · RM 131.10
Points credited
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 144.90