Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 27543
VM0027543Membermember27543@example.test · +601110027543 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted In
Points Balance
105
Current loyalty balance
Lifetime Spend
RM 132
Across 2 visits
Total Visits
2
Since 2026-08-18
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
105 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 4
Outlet purchase
2026-08-24 · Member activity · RM 60.00
App session
2026-08-12 · OPLUMO Outlet 4
Points credited
2026-07-31 · Member activity · RM 68.00
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 76.00
Points credited
2026-06-25 · OPLUMO Outlet 4
Outlet purchase
2026-06-13 · Member activity · RM 84.00