Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 27541
VM0027541Silvermember27541@example.test · +601110027541 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,400
Current loyalty balance
Lifetime Spend
RM 1,751
Across 19 visits
Total Visits
19
Since 2025-10-25
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,400 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 2
Outlet purchase
2026-09-02 · Member activity · RM 60.00
App session
2026-08-21 · OPLUMO Outlet 2
Points credited
2026-08-09 · Member activity · RM 68.00
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 2
Outlet purchase
2026-07-16 · Member activity · RM 76.00
Points credited
2026-07-04 · OPLUMO Outlet 2
Outlet purchase
2026-06-22 · Member activity · RM 84.00