Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02754
VM0002754Membermember2754@example.test · +601110002754 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted Out
Points Balance
135
Current loyalty balance
Lifetime Spend
RM 170
Across 3 visits
Total Visits
3
Since 2026-05-02
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
135 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 1
Outlet purchase
2026-05-26 · Member activity · RM 48.75
App session
2026-05-14 · OPLUMO Outlet 1
Points credited
2026-05-02 · Member activity · RM 55.25
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 1
Outlet purchase
2026-04-08 · Member activity · RM 61.75
Points credited
2026-03-27 · OPLUMO Outlet 1
Outlet purchase
2026-03-15 · Member activity · RM 68.25