Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 27529
VM0027529Goldmember27529@example.test · +601110027529 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
4,306
Current loyalty balance
Lifetime Spend
RM 5,383
Across 41 visits
Total Visits
41
Since 2024-09-28
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,306 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 7
Outlet purchase
2026-09-06 · Member activity · RM 118.50
App session
2026-08-25 · OPLUMO Outlet 7
Points credited
2026-08-13 · Member activity · RM 134.30
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 7
Outlet purchase
2026-07-20 · Member activity · RM 150.10
Points credited
2026-07-08 · OPLUMO Outlet 7
Outlet purchase
2026-06-26 · Member activity · RM 165.90