Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27528
VM0027528Silvermember27528@example.test · +601110027528 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,349
Current loyalty balance
Lifetime Spend
RM 1,687
Across 18 visits
Total Visits
18
Since 2025-11-08
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
29d
2026-09-10
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,349 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 6
Outlet purchase
2026-08-29 · Member activity · RM 63.75
App session
2026-08-17 · OPLUMO Outlet 6
Points credited
2026-08-05 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 6
Outlet purchase
2026-07-12 · Member activity · RM 80.75
Points credited
2026-06-30 · OPLUMO Outlet 6
Outlet purchase
2026-06-18 · Member activity · RM 89.25