Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27525
VM0027525Membermember27525@example.test · +601110027525 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
120
Current loyalty balance
Lifetime Spend
RM 150
Across 2 visits
Total Visits
2
Since 2026-05-19
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
120 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 3
Outlet purchase
2026-05-25 · Member activity · RM 68.25
App session
2026-05-13 · OPLUMO Outlet 3
Points credited
2026-05-01 · Member activity · RM 77.35
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 3
Outlet purchase
2026-04-07 · Member activity · RM 86.45
Points credited
2026-03-26 · OPLUMO Outlet 3
Outlet purchase
2026-03-14 · Member activity · RM 95.55