Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 27500
VM0027500Goldmember27500@example.test · +601110027500 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,758
Current loyalty balance
Lifetime Spend
RM 3,449
Across 44 visits
Total Visits
44
Since 2024-08-10
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,758 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 12
Outlet purchase
2026-09-11 · Member activity · RM 52.50
App session
2026-08-30 · OPLUMO Outlet 12
Points credited
2026-08-18 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 12
Outlet purchase
2026-07-25 · Member activity · RM 66.50
Points credited
2026-07-13 · OPLUMO Outlet 12
Outlet purchase
2026-07-01 · Member activity · RM 73.50