Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27498
VM0027498Silvermember27498@example.test · +601110027498 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,509
Current loyalty balance
Lifetime Spend
RM 1,886
Across 28 visits
Total Visits
28
Since 2025-06-04
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 10
Outlet purchase
2026-09-21 · Member activity · RM 48.00
App session
2026-09-09 · OPLUMO Outlet 10
Points credited
2026-08-28 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 10
Outlet purchase
2026-08-04 · Member activity · RM 60.80
Points credited
2026-07-23 · OPLUMO Outlet 10
Outlet purchase
2026-07-11 · Member activity · RM 67.20