Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02748
VM0002748Platinummember2748@example.test · +601110002748 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,838
Current loyalty balance
Lifetime Spend
RM 6,049
Across 43 visits
Total Visits
43
Since 2024-08-09
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,838 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 12
Outlet purchase
2026-08-23 · Member activity · RM 111.75
App session
2026-08-11 · OPLUMO Outlet 12
Points credited
2026-07-30 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 12
Outlet purchase
2026-07-06 · Member activity · RM 141.55
Points credited
2026-06-24 · OPLUMO Outlet 12
Outlet purchase
2026-06-12 · Member activity · RM 156.45