Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27462
VM0027462Silvermember27462@example.test · +601110027462 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
2,067
Current loyalty balance
Lifetime Spend
RM 2,584
Across 42 visits
Total Visits
42
Since 2024-05-26
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,067 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 8
Outlet purchase
2026-05-22 · Member activity · RM 42.00
App session
2026-05-10 · OPLUMO Outlet 8
Points credited
2026-04-28 · Member activity · RM 47.60
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 8
Outlet purchase
2026-04-04 · Member activity · RM 53.20
Points credited
2026-03-23 · OPLUMO Outlet 8
Outlet purchase
2026-03-11 · Member activity · RM 58.80