Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02743
VM0002743Membermember2743@example.test · +601110002743 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
441
Current loyalty balance
Lifetime Spend
RM 552
Across 19 visits
Total Visits
19
Since 2025-10-07
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
441 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 7
Outlet purchase
2026-08-15 · Member activity · RM 24.75
App session
2026-08-03 · OPLUMO Outlet 7
Points credited
2026-07-22 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 7
Outlet purchase
2026-06-28 · Member activity · RM 31.35
Points credited
2026-06-16 · OPLUMO Outlet 7
Outlet purchase
2026-06-04 · Member activity · RM 34.65