Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27420
VM0027420Goldmember27420@example.test · +601110027420 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,794
Current loyalty balance
Lifetime Spend
RM 3,493
Across 33 visits
Total Visits
33
Since 2025-03-06
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,794 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 17
Outlet purchase
2026-09-21 · Member activity · RM 75.75
App session
2026-09-09 · OPLUMO Outlet 17
Points credited
2026-08-28 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 17
Outlet purchase
2026-08-04 · Member activity · RM 95.95
Points credited
2026-07-23 · OPLUMO Outlet 17
Outlet purchase
2026-07-11 · Member activity · RM 106.05