Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 27419
VM0027419Silvermember27419@example.test · +601110027419 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
2,309
Current loyalty balance
Lifetime Spend
RM 2,887
Across 35 visits
Total Visits
35
Since 2025-01-30
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,309 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 16
Outlet purchase
2026-09-22 · Member activity · RM 53.25
App session
2026-09-10 · OPLUMO Outlet 16
Points credited
2026-08-29 · Member activity · RM 60.35
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 16
Outlet purchase
2026-08-05 · Member activity · RM 67.45
Points credited
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 74.55