Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27414
VM0027414Silvermember27414@example.test · +601110027414 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,658
Current loyalty balance
Lifetime Spend
RM 2,074
Across 31 visits
Total Visits
31
Since 2024-12-17
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,658 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 11
Outlet purchase
2026-05-29 · Member activity · RM 43.50
App session
2026-05-17 · OPLUMO Outlet 11
Points credited
2026-05-05 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 11
Outlet purchase
2026-04-11 · Member activity · RM 55.10
Points credited
2026-03-30 · OPLUMO Outlet 11
Outlet purchase
2026-03-18 · Member activity · RM 60.90