Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27402
VM0027402Goldmember27402@example.test · +601110027402 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,900
Current loyalty balance
Lifetime Spend
RM 4,876
Across 23 visits
Total Visits
23
Since 2025-08-18
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,900 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 16
Outlet purchase
2026-09-06 · Member activity · RM 130.50
App session
2026-08-25 · OPLUMO Outlet 16
Points credited
2026-08-13 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 16
Outlet purchase
2026-07-20 · Member activity · RM 165.30
Points credited
2026-07-08 · OPLUMO Outlet 16
Outlet purchase
2026-06-26 · Member activity · RM 182.70