Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 27366
VM0027366Goldmember27366@example.test · +601110027366 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
2,721
Current loyalty balance
Lifetime Spend
RM 3,402
Across 34 visits
Total Visits
34
Since 2024-09-30
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,721 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 14
Outlet purchase
2026-05-05 · Member activity · RM 89.25
App session
2026-04-23 · OPLUMO Outlet 14
Points credited
2026-04-11 · Member activity · RM 101.15
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 14
Outlet purchase
2026-03-18 · Member activity · RM 113.05
Points credited
2026-03-06 · OPLUMO Outlet 14
Outlet purchase
2026-02-22 · Member activity · RM 124.95