Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 27360
VM0027360Silvermember27360@example.test · +601110027360 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
992
Current loyalty balance
Lifetime Spend
RM 1,241
Across 27 visits
Total Visits
27
Since 2025-02-23
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
992 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 8
Outlet purchase
2026-05-25 · Member activity · RM 36.00
App session
2026-05-13 · OPLUMO Outlet 8
Points credited
2026-05-01 · Member activity · RM 40.80
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 8
Outlet purchase
2026-04-07 · Member activity · RM 45.60
Points credited
2026-03-26 · OPLUMO Outlet 8
Outlet purchase
2026-03-14 · Member activity · RM 50.40