Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 27357
VM0027357Membermember27357@example.test · +601110027357 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
64
Current loyalty balance
Lifetime Spend
RM 81
Across 1 visits
Total Visits
1
Since 2026-05-29
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
115d
2026-06-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
64 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 5
Outlet purchase
2026-06-04 · Member activity · RM 72.75
App session
2026-05-23 · OPLUMO Outlet 5
Points credited
2026-05-11 · Member activity · RM 82.45
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 92.15
Points credited
2026-04-05 · OPLUMO Outlet 5
Outlet purchase
2026-03-24 · Member activity · RM 101.85